What is a cookie?
A cookie is a small text file placed on your device when you visit a website.
It lets the site recognise your browser, remember certain information and ease your navigation. This policy explains which cookies and trackers are used on the callkom.io site (the "Site"), why, and how you can manage your preferences at any time. Our services are aimed at a professional (B2B) audience and are not intended for minors.
Which cookies do we use?
Strictly necessary cookies
Essential for the Site to work, they do not require your consent (e.g. remembering your cookie choices, ensuring browsing security and correct page display).
Audience measurement cookies
They help us understand how the Site is used (pages viewed, visit duration, journey) to improve content and ergonomics. Depending on configuration, these may require your prior consent.
We use Google Analytics 4 (Google Ireland Limited). These cookies are only set once you have accepted them in the consent banner: until you consent, audience measurement stays switched off. Your IP address is anonymised.
Cookies involved: _ga and _ga_<id>, with a maximum lifetime of 13 months. You can withdraw your consent at any time by clearing your browser data for this site, or by installing the Google Analytics opt-out add-on.
Advertising cookies
They let us measure the effectiveness of our advertising campaigns (whether a visit or a demo request follows an ad) and show you relevant Callkom ads on other websites and social networks.
We use Google Ads (Google Ireland Limited) and the Meta Pixel (Meta Platforms Ireland Limited), deployed through Google Tag Manager. These cookies are only set once you have accepted them in the consent banner: until you consent, no advertising tracker is active.
Cookies involved: _gcl_au (Google Ads, 90 days), _fbp and _fbc (Meta, 90 days). Data collected by Meta and Google is also subject to their own privacy policies.
Functional cookies
They personalise your experience and remember your preferences (e.g. language). Their placement is subject to your consent where not strictly necessary.
Third-party cookies
Some pages may embed third-party content or services that place their own cookies, subject to their respective policies.
Summary
| Category | Purpose | Consent | Indicative duration |
|---|---|---|---|
| Strictly necessary | Operation, security, remembering cookie choices | Not required | Up to 12 months |
| Audience measurement | Traffic statistics, Site improvement | Per configuration | Up to 13 months |
| Advertising | Campaign measurement, personalised ads (Google Ads, Meta) | Required | Up to 90 days |
| Functional | Preferences (language, display) | Required | Up to 12 months |
| Third-party | Embedded content and services | Required | Per third party |
Consent to non-necessary trackers is kept for no longer than thirteen (13) months, after which you are asked again.
Managing your preferences
You can accept, refuse or withdraw your consent to non-strictly-necessary cookies at any time via the cookie banner shown on your visit, via your browser settings, or via "Do Not Track" options.
Refusing audience-measurement, advertising or functional cookies does not prevent access to the Site but may degrade some features. Strictly necessary cookies cannot be disabled without making the Site partially inoperative.
Your rights and contact
The placement and reading of cookies is governed by the GDPR. For any question or to exercise your rights, contact us:
Email: contact@callkom.io
Postal address: Callkom, 96 rue Paradis, 13006 Marseille, France
For more on the processing of your personal data, see our Privacy Policy.
Policy changes
This cookie policy may be updated at any time, notably to reflect legal, technical or practice changes. The version online on the Site prevails.