One voice agent, two engines, one platform. Here is concretely what Callkom handles in your business, from prospecting campaigns to call transfers.
The agent picks up, understands the request, acts on it and reports back. Booking, transfers, answering questions: everything a switchboard does, with no phone menu and no waiting.
The agent picks up every call, 24/7, including during your appointments, at night, on weekends and public holidays. No ringing into the void, no voicemail.
No rigid phone menu. The caller explains their need in one sentence, the agent understands the intent and acts on it.
Depending on the request, the agent transfers to the right department or the right person. Sales, technical support, accounting: the right contact, first time.
Ten people calling at once? The agent takes them all. No busy tone, no queue.
The agent checks your availability, offers a slot, confirms the appointment and writes it into your calendar. No double bookings.
You get a summary by email: who called, why, what was decided. Nothing is lost, even when you weren't there.
Your leads come from your ad campaigns, your website or your CRM. The agent calls them, qualifies the need and hands the hot ones back to you.
A form filled in, a campaign running: the agent calls back while the interest is still there, not three days later.
The agent asks the right questions, identifies the real need, filters out the browsers and passes on serious prospects with their context.
Hundreds of contacts you never called back? The agent works through them one by one, without tiring and without forgetting anyone.
Promotion, opening, announcement: the same message delivered to your whole base, with an identical script and centralised results.
For high volumes, the agent follows a structured step-by-step path. Each answer shapes the rest of the conversation.
After a job or a sale, the agent calls back to measure satisfaction and collect a review.
Callkom doesn't sit next to your organisation. The agent reads from and writes to the tools you already use.
The agent checks your free slots in real time and books appointments straight into your calendar.
Every call flows into your CRM: contact record, call summary, lead status. Your teams find everything in one place.
Leads generated by your campaigns are pulled in automatically and called right away. No manual export, no forgotten file.
Email after each call, alerts on urgent requests: you're notified through the channel you chose.
Got a specific business tool? The API lets you connect Callkom to your existing system.
All your calls, inbound and outbound, in a single interface: volumes, reasons, outcomes, recordings.
Every conversation leaves a usable trace. Nothing gets lost, nothing depends on someone's memory.
The recording of every exchange is available. You listen back to what was said, word for word, whenever you need it.
Every call is transcribed into text. You read the conversation, download it, forward it to whoever needs it.
After each call, a summary lands in your inbox: who, why, what was decided, and what's left to do.
Call volumes, recurring reasons, peak hours, booking rate: you steer with numbers, not gut feeling.
Track your agents' activity in real time: calls in progress, status, availability. You see what's happening, right now.
All your calls, inbound and outbound, stored and searchable. A dispute, a question, a doubt: the answer is in the history.
Create your agent and test it on your own number. Live in 15 minutes, no credit card required.